REASONS TO SMILE
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Sandos Caracol Eco Resort
Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen, Mexico. Here at Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park. When you have the best water park in Mexico, multiple swimming pools, non-stop fun and entertainment, along with a white sand beach what more do you need.
XI'PAAL KAAB
This stunning work of art, created by acclaimed international artist Raúl Estudillo Alvarado, also known as Rino, celebrates the rich natural heritage and cultural traditions of the Quintana Roo peninsula. "Xi'Paal Kaab" is a stunning testament to the connection between art and nature.
NEW REFURBISHED ROOMS
SIGNATURE ECO COLLECTION
These perfect rooms for families are located in the Family Section of the resort and have been designed to promote comfort, relaxation, and convenience, providing everything you need for a perfect vacation with your loved ones in our tropical paradise.
All you need for an efficient stay
SANDOS APP
Find all the information you need for a more efficient and pleasant stay just a click away.
Sandos App allows you to easily access all the information about your stay, such as restaurant schedules, activity programs, tours, and even room service, among many other features.
The Aquafun is also included
Sandos Aqua Park
Our outdoor waterpark is one of main highlights of the resort with 29 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.
EXPLORE THE AREA WITH THE EXPERTS OF
SEEK & GO
The Riviera Maya sits on Mexico’s south-eastern coast, edged by the striking turquoise colors of the Caribbean Sea. This region is home to white-sand beaches, abundant coral reefs, lush green jungles, and tangled mangrove forests, along with a vast variety of wild animals. During your all-Inclusive vacation, make sure to get out, explore, and unlock the unsurpassed beauty of the Riviera Maya.
For bookings or more information visit the seek and go desk at the hotel's reception and meeting point, or write to seekandgo@sandos.com
SPA DEL MAR
Sandos Caracol Eco Resort invites you to experience the magic of nature through each of the treatments of Spa del Mar. Get in sync with the universe in each ritual inspired by ancient techniques, and immerse yourself in a Maya temazcal or a treatment by the edge of a natural cenote.
Each year, Sandos Caracol Eco Resort prepares to host the biggest event of the year, welcoming those who passed away to the grand celebration of the Day of the Dead. Stay with us on the 1st and 2nd of November to experience one of Mexico's most beautiful and ancient traditions.
SANDOS CARACOL ECO RESORT
ALL INCLUSIVE PLAYA DEL CARMEN
Sandos Caracol Eco Resort is one of the few all-inclusive resorts in Playa del Carmen with a gigantic waterpark which is suitable for guests of all ages.
WATER PARK
Our outdoor waterpark is one of main highlights of the resort with 19 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.
THE BEACH
The white sand beach is the perfect spot to relax beneath the palm trees with an exotic cocktail or two. Guests who are feeling adventurous can rent kayaks, paddle boards, and snorkelling gear or even organize a dive trip with the in-house dive centre to one of the local coral reefs.
ACCOMMODATION
For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. Choose between fully furnished spacious villas, and up to 5 different family room options ranging from standard rooms to breath-taking penthouse suites. There is also an adult’s only section which includes an adult’s only pool, restaurant, room service, beach club, private check-in service, and much more. All of the rooms are eco friendly and have been designed to reduce the resorts carbon footprint through the use of solar energy. As a guest you'll enjoy free Wi-Fi, air conditioning, and all the comforts and conveniences you'd expect from a world-class resort. See more accommodation options here.
SWIMMING POOLS
For people who love lounging beside the pool there are lots of different swimming pools to choose from. The main pool is where all the action is, with water volley ball and other fun games going on throughout the day. Guests will also find quiet chill out pools perfect for catching up on some reading or just dreaming the day away beneath the warm sun.
FOOD & DRINK
An all-inclusive vacation in Playa del Carmen isn’t complete without great food and exotic drinks. At Sandos Caracol Eco Resort guests have a number of cool bars and enticing restaurants to choose from. These include Italian style buffets, Brazilian steak houses, A La Carte options, Asian cuisine, vegan cuisine, Mexican food, beach bars, pool bars, and much more.
ENTERTAINMENT
In addition to the water park and multiple pools, there is much more to do during your Playa del Carmen vacation at Sandos Caracol Eco Resort. There are various daily activities that you can participate in, such as beach volleyball, water polo, tennis, jungle walks, yoga sessions, water sports, and much more. Every night there are exciting shows as part of our "Teatro del Pueblo" program, including the popular Pre-Hispanic show "Sacred Fire Ceremony". Parents will be delighted to know that there is a fully supervised kids' club where they can drop off the little ones for some private time.
NATURE
As most famous all inclusive eco resorts in Mexico, Sandos Caracol is full of nature and wildlife just waiting to be discovered. You’ll find ancient freshwater sink holes formed by underground rivers, natural jungle lined waterways, and a variety of exotic bird species and mammals roaming around the resort. To truly delve into the magical nature of the Riviera Maya why not take a romantic river boat ride through the meandering river and try and spot our resident Howler Monkeys.
ECO FRIENDLY
Sandos Caracol Eco Resort is one of a handful of all-inclusive eco-hotels in Mexico. The resort uses sustainable energy such as solar power along with sophisticated water treatments to reduce both the carbon footprint and the impact on the surrounding environment. We also engage in a variety of different initiatives designed to benefit the local community, as a guest you can take part in these programs and learn more about the indigenous people of the region. The resort has also rescued lots of abused and neglected animals and acts as somewhat of a nature reserve (biosphere reserve) where endemic species can thrive and live free from poachers and exploitation.
Come and experience the magic of the Riviera Maya for yourself and discover why Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Playa del Carmen.